.support-header-actions{display:flex;gap:8px}.case-toolbar{display:flex;align-items:end;gap:12px;margin-bottom:18px}.case-toolbar label{margin:0;flex:0 1 180px}.case-toolbar label:first-child{flex:1 1 320px}.case-totals{display:flex;gap:18px;margin-left:auto;padding:6px 0;font-size:11px;color:var(--muted)}.case-totals b{color:var(--text);margin-right:4px}.support-layout{display:grid;grid-template-columns:300px minmax(0,1fr);gap:18px;align-items:start}.case-list{display:flex;flex-direction:column;gap:9px}.case-card{width:100%;text-align:left;padding:16px;background:var(--panel);border:1px solid var(--line);border-radius:8px;white-space:normal;position:relative}.case-card.active{border-color:var(--accent);background:#1b2940;box-shadow:inset 2px 0 var(--accent)}.case-card h3{font-size:13px;line-height:1.5;font-weight:650;margin:8px 0}.case-card-meta{display:flex;align-items:center;justify-content:space-between;gap:10px}.case-id{font:10px var(--mono);color:var(--accent)}.case-card p{font-size:10px;font-weight:400;margin:8px 0 0}.priority{font-size:9px;font-weight:650;display:inline-flex;align-items:center;gap:4px;color:var(--muted)}.priority:before{content:'';width:4px;height:8px;border-radius:1px;background:currentColor}.priority-high,.priority-urgent{color:var(--amber)}.priority-urgent{color:var(--red)}.case-status{display:inline-block;background:#2b3a50;color:#adc5f8;border-radius:4px;padding:3px 7px;font-size:9px;font-weight:600}.case-status-Resolved{color:var(--green);background:#1a3c35}.case-status-Escalated{color:var(--amber);background:#433724}.case-status-Waiting{color:#d2b4f8;background:#392e4d}.case-detail{min-width:0}.case-content{padding:22px;background:var(--panel);border:1px solid var(--line);border-radius:8px}.case-heading{display:flex;justify-content:space-between;gap:15px;align-items:start}.case-heading h2{font-size:21px;line-height:1.4;margin-top:8px}.case-heading-tags{display:flex;gap:8px;align-items:center;margin-top:11px}.case-top-actions{display:flex;gap:7px;flex-wrap:wrap;margin:20px 0}.case-top-actions button{font-size:11px}.case-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:15px 0;margin:0 0 18px;font-size:12px}.case-facts dt{font-size:9px;text-transform:uppercase;letter-spacing:.7px;color:var(--muted);margin-bottom:5px}.case-facts dd{margin:0;overflow-wrap:anywhere}.case-facts button{padding:0;border:0;background:none;color:var(--accent);font:11px var(--mono)}.case-description{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin-bottom:20px}.case-description h4{font-size:10px;color:var(--muted);margin:0 0 6px;text-transform:uppercase;letter-spacing:.7px}.case-description p{font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere;color:var(--text);margin:0}.case-outcome{padding:13px 15px;background:#1d2b40;border-left:2px solid var(--accent);border-radius:5px;font-size:12px;margin-bottom:18px;white-space:pre-wrap;overflow-wrap:anywhere}.case-outcome b{display:block;font-size:10px;color:var(--accent);margin-bottom:5px}.case-columns{display:grid;grid-template-columns:minmax(0,1fr) minmax(250px,.85fr);gap:20px;align-items:start}.case-work h3,.case-guide h3{font-size:13px;margin:0}.case-guide{background:#121c29;border:1px solid var(--line);border-radius:7px;padding:15px}.case-guide .guide-select{margin:12px 0 13px}.guide-description{font-size:11px!important;margin:8px 0 12px}.guide-step{display:flex;gap:9px;align-items:start;padding:10px 0;border-bottom:1px solid #273649;font-size:11px;font-weight:400;color:var(--text);margin:0;cursor:pointer}.guide-step:last-of-type{border-bottom:0}.guide-step input{margin-top:3px}.guide-step small{display:block;color:var(--muted);font-size:10px;margin-top:4px;line-height:1.6}.guide-step.done .step-name{text-decoration:line-through;color:var(--muted)}.guide-escalation{margin-top:13px;border-top:1px solid #3e4654;padding-top:11px;font-size:11px;color:var(--muted)}.guide-escalation b{color:var(--amber);display:block;font-size:10px;margin-bottom:5px}.note-form{margin-top:14px}.note-form label{margin:0 0 6px}.note-form textarea,dialog textarea{width:100%;background:#101925;color:var(--text);border:1px solid #34445b;border-radius:5px;padding:10px;min-height:95px;resize:vertical;font:12px/1.6 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.note-form textarea:focus-visible,dialog textarea:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.note-form button{margin-top:8px}.note-hint{font-size:10px!important}.case-timeline{margin-top:20px}.case-note{border-left:1px solid #3b506c;padding:0 0 18px 15px;margin-left:3px;position:relative}.case-note:before{content:'';position:absolute;top:5px;left:-3px;width:5px;height:5px;border-radius:50%;background:#8eaad8}.case-note time{font:9px var(--mono);color:var(--muted)}.case-note p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:11px;color:var(--text);margin:5px 0 0}.snapshot-card{margin-top:20px;padding-top:18px;border-top:1px solid var(--line)}.snapshot-heading{display:flex;align-items:start;justify-content:space-between;gap:10px}.snapshot-label{font-size:9px;padding:3px 6px;border-radius:4px;background:#263a53;color:#aac6ee;white-space:nowrap}.snapshot-label.demo{color:var(--amber);background:#44361f}.snapshot-card .small{display:block;margin:5px 0}.snapshot-evidence{margin:12px 0;background:#101925;border:1px solid var(--line);border-radius:5px;overflow:hidden}.snapshot-row{padding:9px 10px;font-size:11px;border-bottom:1px solid var(--line)}.snapshot-row:last-child{border:0}.snapshot-row summary{cursor:pointer;display:flex;align-items:center;gap:8px;list-style:none}.snapshot-row summary::-webkit-details-marker{display:none}.snapshot-row summary:after{content:'+';color:var(--muted);margin-left:auto}.snapshot-row[open] summary:after{content:'−'}.snapshot-row summary b{font-weight:550}.snapshot-row p{font-size:10px;white-space:pre-wrap;overflow-wrap:anywhere;margin:8px 0 0}.snapshot-value{color:var(--text)!important}.snapshot-status{font:700 8px var(--mono);text-transform:uppercase;min-width:34px}.snapshot-pass{color:var(--green)}.snapshot-warn{color:var(--amber)}.snapshot-info,.snapshot-skip{color:var(--muted)}.snapshot-notes{font-size:10px;color:var(--amber)}.guide-library-header{display:flex;justify-content:space-between;gap:20px;align-items:start;margin:20px 0}.guide-library-header p{font-size:12px}.guide-library-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.guide-library-card{padding:20px;background:var(--panel);border:1px solid var(--line);border-radius:8px}.guide-library-card h3{font-size:16px;margin:7px 0}.guide-library-card>p{font-size:12px}.guide-library-card ol{padding-left:20px;font-size:11px}.guide-library-card li{margin:13px 0}.guide-library-card li small{display:block;color:var(--muted);font-size:10px;margin-top:4px}.guide-library-card .mini-label{margin-top:0}.asset-cases{margin-top:18px;border-top:1px solid var(--line);padding-top:14px}.asset-case-link{white-space:normal;text-align:left;display:block;font-size:10px;padding:8px;margin-top:6px;width:100%;font-weight:400}.summary-copy{min-height:300px!important;font-family:var(--mono)!important;font-size:10px!important}.case-empty{text-align:center;background:var(--panel);border:1px dashed var(--line);border-radius:8px;padding:35px 20px}.case-empty p{font-size:12px}.case-empty h3{font-size:15px}.case-totals span{white-space:nowrap}@media(max-width:1200px){.case-columns{grid-template-columns:1fr}.support-layout{grid-template-columns:265px minmax(0,1fr)}.case-totals{gap:10px}.guide-library-grid{grid-template-columns:1fr}.case-totals span:nth-child(2){display:none}}@media(max-width:800px){.support-layout{grid-template-columns:1fr}.case-list{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));overflow-x:auto}.case-card{min-width:200px}.case-toolbar{flex-wrap:wrap}.case-totals{margin-left:0}.support-header-actions{flex-wrap:wrap}.case-content{padding:17px}.case-facts{gap:12px}.case-facts dd{font-size:11px}}@media(max-width:620px){.case-list{display:flex;flex-direction:row;padding-bottom:5px}.case-card{min-width:235px;flex:0 0 80%}.case-description{grid-template-columns:1fr;gap:14px}.case-heading h2{font-size:19px}.case-top-actions{gap:6px}.case-top-actions button{font-size:10px;padding:8px 9px}.case-toolbar label:first-child{flex:1 0 100%}.case-toolbar label{flex:1}.case-totals{font-size:10px;padding-bottom:9px}.guide-library-header{flex-direction:column}.guide-library-header button{align-self:start}.support-header-actions button{font-size:11px}.case-guide{padding:13px}.case-note p{font-size:11px}.tabs{gap:19px}.asset-cases{grid-column:1/-1}}

.collector-link{display:block;font-size:11px;color:var(--accent);margin:9px 0 13px;text-decoration:none}.collector-link:hover{text-decoration:underline}
.checklist-browser{display:grid;grid-template-columns:300px minmax(0,1fr);gap:20px;align-items:start}.checklist-catalog{background:var(--panel);border:1px solid var(--line);padding:16px;border-radius:8px}.checklist-catalog>label{margin-top:0}.checklist-catalog>p{margin:10px 0 14px}.checklist-pick{display:block;width:100%;white-space:normal;text-align:left;margin-bottom:8px;padding:12px;background:#131d2a}.checklist-pick:last-child{margin:0}.checklist-pick.active{background:#20314d;border-color:var(--accent);box-shadow:inset 2px 0 var(--accent)}.checklist-pick strong{display:block;font-size:12px;line-height:1.5}.checklist-pick span{display:block;font-size:10px;color:var(--muted);font-weight:400;margin:5px 0}.checklist-pick small{font:9px var(--mono);color:var(--accent)}.practice-checklist{padding:24px;background:var(--panel);border:1px solid var(--line);border-radius:8px}.practice-heading{display:flex;justify-content:space-between;align-items:start;gap:15px}.practice-heading h3{font-size:22px;line-height:1.4;letter-spacing:-.4px;margin:6px 0}.practice-heading p{font-size:12px}.pill-count{border:1px solid #435c83;border-radius:7px;padding:5px 9px;font:12px var(--mono);color:var(--accent)}.practice-note{font-size:11px!important;border-left:2px solid #415c83;padding-left:11px;margin:17px 0!important}.practice-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:18px 0}.practice-step{display:flex;align-items:start;gap:12px;color:var(--text);font-weight:400;padding:20px 0;margin:0;border-bottom:1px solid var(--line);cursor:pointer}.practice-step>input{margin-top:4px;width:17px;height:17px}.practice-step>div{min-width:0}.step-order{font:9px var(--mono);color:var(--accent);letter-spacing:1px;display:block;margin-bottom:5px}.practice-step strong{font-size:14px;font-weight:650}.step-detail{margin-top:10px}.step-detail b{display:block;color:#a8bbd8;font-size:9px;letter-spacing:.5px;text-transform:uppercase;margin-top:10px}.step-detail p{font-size:12px;line-height:1.7;margin:3px 0 0;color:#b7c4d6}.practice-step.done strong{color:var(--green)}.practice-step.done .step-order{color:var(--green)}.practice-checklist .guide-escalation{font-size:12px;line-height:1.7;padding:15px;margin-top:20px;border:1px solid #51432e;border-radius:6px;background:#292316}.practice-checklist .guide-escalation b{font-size:10px}.guide-action{border-left:2px solid #3e587e;padding-left:8px;margin-top:8px!important;color:#b9c9e1!important}.guide-action b{font-size:9px}.checklist-sources{margin-top:20px;font-size:10px;color:var(--muted)}.checklist-sources b{display:block;margin-bottom:6px}.checklist-sources a{display:block;color:var(--accent);margin:5px 0;text-decoration:none}.checklist-sources a:hover{text-decoration:underline}@media(max-width:900px){.checklist-browser{grid-template-columns:245px minmax(0,1fr)}.practice-checklist{padding:18px}.practice-heading h3{font-size:19px}}@media(max-width:650px){.checklist-browser{grid-template-columns:1fr}.checklist-catalog{padding:13px}#guideLibraryCards{display:flex;gap:8px;overflow:auto;padding-bottom:6px}.checklist-pick{min-width:220px;margin:0}.practice-actions{gap:10px}.practice-actions button{font-size:10px}.practice-step strong{font-size:13px}.step-detail p{font-size:11px}}
